8999 mos Privacy Policy

8999 mos is an online entertainment and betting platform that offers casino games, sports betting, and live gaming to Bangladeshi users. When you use our website, certain personal information needs to be collected, without which providing the service is not possible.

The purpose of this privacy policy is to clearly inform you — what types of information we collect, for what purposes that information is used, how long it is stored, and under what circumstances it may be shared with third parties. We believe transparency about data is the foundation of trust.

If you have any questions after reading this policy, please contact us via our 24/7 live chat support or by email. Our support team is ready to respond in both Bengali and English.

The following types of information may be collected at various stages of registration and service use on the 8999 mos platform:

2.1 Registration and Identity Information

• Full name and date of birth (for verifying 21+ age)
• Email address and mobile number
• User-chosen username and password (encrypted)
• National ID or passport number (for identity verification)

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history, amounts, and dates

2.3 Device and Technical Information

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Cookies and session data
• Activity logs on the platform (login times, game play history)

2.4 Optional Information

Some information you may provide voluntarily, such as a profile picture or preferred game category. Providing this information is not mandatory and the main service can still be used without it.

Collected information is used only for defined and lawful purposes. 8999 mos never processes your information for unnecessary purposes.

• Account Management: To complete the registration, login, and security verification process.
• Transaction Processing: To ensure accurate information for deposits, withdrawals, and bonus distribution.
• Identity Verification (KYC): To prevent fraud and ensure account security.
• Customer Support: To respond effectively in resolving issues and providing assistance.
• Responsible Gaming: To identify unusual gaming behaviour and provide relevant support.
• Fraud Prevention: To monitor suspicious activity and protect platform security.
• Service Improvement: To analyse user experience and improve the platform.
• Communication: To send important updates, security alerts, or promotional information (based on consent).

Our Responsible Gaming section describes in detail how we monitor user activity to ensure a safe gaming environment.

8999 mos does not sell your personal information to any third party. However, in certain circumstances some information may be shared in a limited way:

4.1 Service Provider Partners

Only necessary information is shared with payment gateways (bKash, Nagad, Rocket, and banks), game software providers (such as Pragmatic Play, PG Soft, JILI, Evolution), and technology service providers. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We are obliged to provide information on the basis of applicable laws in Bangladesh, court orders, or directives from regulatory authorities. In such cases, only the amount of information required by law will be provided.

4.3 Security Reasons

If fraud, money laundering, or any other illegal activity is detected, the relevant information may be provided to the investigating authority.

4.4 Business Restructuring

In the event of a company merger or acquisition, user information may be transferred to the new entity. However, users will be notified before such a change takes place.

8999 mos takes industry-standard technical and organisational measures to protect your information.

5.1 Technical Protection

• All data transmission is secured through SSL (Secure Socket Layer) encryption.
• Passwords and financial information are stored in encrypted form — no staff member can read them directly.
• Servers are kept secure through firewalls, intrusion detection systems, and regular security audits.
• Two-factor authentication (OTP) applies to sensitive operations.

5.2 Data Retention Period

Information is retained while your account is active. When an account is closed or deactivated, information required to meet legal obligations is kept for a defined period, after which it is securely deleted.

5.3 Staff Access Controls

Only designated staff members can view specific types of information. All staff receive privacy training and are bound by contractual confidentiality obligations.

The 8999 mos website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, storing security tokens, and ensuring the core functionality of the platform. Disabling them will prevent the site from working properly.

6.2 Analytical Cookies

These cookies are used to understand how users are using the site, which helps us improve the quality of our service. This data is collected in aggregate and cannot be used to identify individuals.

6.3 Cookie Controls

It is possible to block or delete cookies from your browser settings. However, doing so may limit some features of the platform.

As a 8999 mos user, you have the following rights over your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If your information is incorrect or incomplete, you can request it be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal obligations exist.
• Right to Restrict Processing: You may object to certain types of data processing.
• Right to Data Portability: You can request to receive your information in a standard, machine-readable format.
• Right to Withdraw Marketing Consent: If you no longer wish to receive promotional emails or messages, you can withdraw your consent at any time.

To exercise these rights, please contact our support team. We aim to respond within 30 working days.

The 8999 mos platform is intended only for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at registration.

If we are informed that information of a minor has been collected, we will promptly delete that information and close the associated account. Detailed guidelines on the protection of minors can be found on our Responsible Gaming page.

8999 mos reserves the right to update this privacy policy from time to time. If changes are made, the "Effective Date" at the top of the page will be updated, and for significant changes a notification will be sent to the registered email address.

If you continue to use the platform after a policy change, you will be considered to have agreed to the new policy. It is therefore advisable to check this page regularly.

To get a complete understanding of our terms of service, please also read the Terms and Conditions page, where user responsibilities, bonus rules, and other important matters are discussed in detail.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us through the channels below. Our dedicated support team is ready to assist in both Bengali and English, 24 hours a day, 7 days a week.

Visit our FAQ section for answers to commonly asked questions — it provides short answers on many questions about accounts, payments, bonuses, and security.