8999 mos Terms and Conditions

1. General Introduction and Applicability

These terms and conditions ("Terms") apply to the use of the 8999 mos platform and all its services. "8999 mos" refers to this website, associated mobile app and all services provided through digital channels. By registering on, logging in to, or using any service on the platform, a member acknowledges that they have read and accepted these Terms in full.

8999 mos is an online entertainment and betting platform offering slot games, live casino, sports betting and various other gaming experiences for users in Bangladesh. To learn more about 8999 mos, read our story and platform history.

If any clause in these Terms is unclear, please contact the customer service team — they are available to assist in both Bengali and English.

2. Membership and Registration Process

To create an account on 8999 mos, you must complete the registration form with accurate and up-to-date information. Each person may operate only one account. Creating multiple accounts under the same person's name is strictly prohibited.

2.1 Information Required at Registration

Members must provide the following information correctly during registration:

• Full name (as per national identity card)
• Active mobile number (for OTP verification)
• Date of birth (for age verification)
• Email address (optional, but recommended for account recovery)

2.2 Identity Verification

8999 mos may request a government-issued identity document or other supporting documents to verify a member's identity at any time. Withdrawal requests may be delayed until the verification process is complete. 8999 mos reserves the right to immediately close any account registered with false information.

2.3 Account Transfer

An account may not be transferred, sold or rented to any third party. Accounts are strictly personal and non-transferable.

3. Age Limit and Eligibility Requirements

All casino and betting activities on 8999 mos are available only to individuals aged 21 or above. No person under 21 years of age is permitted to create an account or play games on the platform.

Providing a date of birth during registration is mandatory. 8999 mos reserves the right to verify any member's age. If false information is provided regarding age, the account will be closed and the platform reserves the right to withhold the associated balance.

In addition, the platform may not be used from countries or regions where online betting and gaming are prohibited by law. Members are solely responsible for complying with the local laws of their place of residence.

4. Account Security and Password Management

Each member is responsible for maintaining the security of their account. Login credentials (username and password) should not be shared with anyone.

4.1 Password Guidelines

• Password must be at least eight characters long
• It should include a combination of uppercase letters, lowercase letters, numbers and special characters
• Using easily guessable passwords (such as date of birth or phone number) is discouraged
• Changing your password at regular intervals is recommended

4.2 Unauthorized Access

If a member notices any unauthorized access or suspicious activity on their account, they must contact 8999 mos customer service immediately. The platform will not be held responsible for any loss resulting from account misuse if the member themselves disclosed their login credentials.

5. Deposits, Withdrawals and Financial Transactions

8999 mos supports popular payment methods in Bangladesh. bKash, Nagad, Rocket and bank transfers (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank) can be used for both deposits and withdrawals.

5.1 Deposit Terms

• Minimum deposit amount: ৳500 (for all methods)
• Deposited funds must be sent only from a payment account registered in the member's own name
• Deposits from third-party accounts are not accepted
• If any deposit is considered suspicious, it may be held pending verification

5.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000
• Withdrawals are generally completed within 30 minutes to 3 hours
• Withdrawals are made only to a payment account registered in the member's own name
• Withdrawal processing may be delayed if identity verification has not been completed

5.3 Transaction Accuracy

Members must be careful when providing transaction details. Funds sent to an incorrect account number may not always be recoverable. 8999 mos bears no responsibility in such cases.

6. Bonuses, Promotions and Wagering Requirements

8999 mos offers various bonuses and promotions, each with its own specific terms. It is important to read the applicable wagering requirements carefully before claiming a bonus.

6.1 Welcome Bonus

New members may receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000; to withdraw, you must wager ৳1,000 × 15 = ৳15,000.

6.2 General Rules for Bonus Use

• A bonus is not guaranteed money — it can only be withdrawn after meeting specific conditions
• The same member may not claim the same promotion more than once, unless the promotion's own terms state otherwise
• If misuse or strategic exploitation of bonus benefits is detected, the account may be reviewed
• 8999 mos reserves the right to modify or cancel any bonus program at any time
• Bonus balance cannot be transferred to another account

6.3 Cashback and VIP Benefits

VIP members receive weekly cashback based on their net losses for that week. A maximum cashback of 0.3% applies at Bronze level, 0.5% at Silver level and 0.8% at Gold level. Cashback is also subject to specific wagering requirements.

7. Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the 8999 mos platform. Violating these prohibitions may result in permanent account closure.

• Registering or conducting transactions using another person's identity
• Attempting to interfere with the platform's software or game engine
• Using bots, scripts or automated tools to place bets or operate games
• Running multiple accounts to exploit the bonus system
• Using the platform for money laundering or illegal financial activities
• Harassing or threatening other members
• Filing chargeback claims using false complaints or information
• Any attempt to bypass the platform's security systems

If any of the above prohibited activities are detected, 8999 mos reserves the right to take necessary legal action.

8. Account Suspension and Closure Procedure

8.1 Closure by the Platform

8999 mos may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any clause in these terms and conditions
• Failure to complete identity verification or providing false information
• Account remaining inactive for an extended period
• Detection of fraudulent or suspicious activity

8.2 Closure by the Member

Any member may request to close their account at any time. The remaining balance may be withdrawn before the account is closed; however, any bonus balance will be forfeited if wagering requirements have not been met.

8.3 Inactive Accounts

An account will be considered inactive if there has been no login or transaction for 12 months or more. For any issues regarding the balance of an inactive account, the member must contact customer service directly.

9. Privacy and Personal Data Protection

8999 mos places the highest importance on protecting members' personal information. All data provided on the platform is secured through SSL encryption.

Full details on data collection, storage and use are provided in our privacy policy and data protection guidelines. Members are encouraged to read it.

8999 mos will never ask for a member's password or complete financial details via email or chat. If you receive such a request, treat it as fraudulent and report it to customer service immediately.

9.1 Sharing Information with Third Parties

Members' information is not shared with any third party for commercial purposes. However, information may be shared with relevant authorities where required by law or for the purpose of preventing fraud.

10. Responsible Gaming and Self-Regulation

8999 mos believes that gaming should be enjoyed purely for entertainment. If signs of excessive betting or financial loss appear, members should take a break immediately.

The platform provides several self-regulation tools for members — such as setting deposit limits, taking a temporary break and self-exclusion. Read the complete responsible gaming guide and support information to keep yourself protected.

Please remember, all casino and betting activities are for ages 21+. If gaming becomes a source of stress rather than enjoyment, do not hesitate to seek help.

11. Technical Issues & Dispute Resolution

11.1 Technical Errors

If a technical error occurs in any game or transaction, 8999 mos will attempt to take the necessary steps accordingly. However, 8999 mos bears limited liability for errors caused by server issues, network disruptions, or third-party game providers.

11.2 Dispute Resolution Process

If a dispute arises regarding a transaction or game result, the member must first contact customer support via 24/7 live chat or email. An attempt will be made to resolve the issue within 30 days from the date the complaint is submitted.

Game results are determined by server logs, which will be considered final. If the result displayed on a member's device does not match the server log, the server log will be accepted.

11.3 Service Disruptions

The platform may be temporarily unavailable due to maintenance work or unexpected technical reasons. If a member suffers any financial loss during this time, 8999 mos will review the matter and take appropriate action.

12. Changes to Terms & Contact

8999 mos reserves the right to change these terms and conditions at any time. If significant changes are made, members will be notified through their registered contact method and a notice will be posted on the platform.

If a member continues to use the platform after any changes, they will be considered to have accepted the new terms. It is therefore recommended to check this page regularly.

12.1 Contact

For any questions or comments regarding these terms, please contact the 8999 mos customer support team through the following:

• Live Chat: Directly on the platform — 24 hours a day, 7 days a week
• Email: [email protected]

You can also visit our Frequently Asked Questions section for answers to common queries.

These terms and conditions were last updated in January 2025. Previous versions are considered void from this date.